Improving Program Ranking Methodologies

Anthony Stanowski, DHA, FACHE

Ranking and rating systems for colleges and hospitals are now widely accepted by the public as one indicator of quality, and this is true for graduate healthcare management programs as well. Every few years, US News & World Report(USN&WR) produces a highly anticipated report on what it deems The Best Health Care Management Programs. USN&WR recognizes the importance of accreditation, and limits the list to only CAHME-Accredited programs.

Recognizing the importance that both graduate healthcare management programs–and their prospective students–place on these sorts of rankings, CAHME is interested in ways of enhancing ranking methodologies to improve their consistency and reliability in recognizing program quality. This is consistent with our mission of making information easily available to interested constituencies.

I recently had the opportunity to talk with leaders of the USN&WR team that oversees its ranking projects. USN&WR intends to release its next ranking of graduate healthcare management programs in early 2019, based upon data gathered in 2018. The USN&WR team is committed to constant improvement of their ranking methodologies, and we plan to meet again in January 2018 as they consider the next iteration of their report.

I want to acknowledge the support of Accreditation Council member Dr. Bill Tuttle, Vice President of Planning at Baptist Memorial Healthcare Corporation, who briefed me on the intricacies of the ranking system.  Bill has just completed his dissertation on the USN&WR ranking system. Bill and I talked about how USN&WR could incorporate more quantitative data into the ranking process to improve the accuracy and usefulness of the report, such as the data that CAHME-accredited programs provide in their annual reports.

I am very interested to hear suggestions from CAHME stakeholders that we could share with USN&WR. CAHME is considering forming an advisory committee on this topic, so if you are interested in volunteering, please contact me.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

Why Healthcare Administration is Important

Anthony Stanowski
Gerald L. Glandon, PhD

In a recent NY Times op-ed, Sandeep Jauhar uses the internecine struggles of a small California hospital to suggest that our health system would be improved if more physicians held executive leadership positions at our nation’s hospitals. (Shouldn’t Doctors Control Hospital Care?). Certainly, doctors and nurses should control providing medical services to patients.  These professionals have years of training and experience in making these important decisions.

However, the skills needed to provide administrative leadership for hospitals are significantly different from those needed to provide clinical care. Modern hospital leadership requires excellence in understanding community needs, human resources, accounting, finance, economics, logistics, and government regulation. Without skilled administrators who have mastered these and other elements, physicians would not be able to focus on patients.

This distinction between clinical and administrative leadership is not new. Florence Nightingale implemented administrative processes, financial management, medical records systems, and architectural standards for hospitals beginning in 1854.  Today, most hospitals in the US are not-for-profit institutions, led by the combined expertise of their medical staffs, administrators, and boards of community leaders.  For all the challenges and changes in healthcare over the last 150 years, this model has proven very successful.

Dr. Jauhar might have focused on the many physicians who pursue advanced education in healthcare and business administration. These physicians often do bring a unique and powerful perspective toward the business of healthcare. But suggesting that our health system would be improved if only more doctors were in charge is simply not supported by the facts, and it disparages the many dedicated and talented healthcare administrators who are as committed as any physician to the health of patients and communities.

Anthony Stanowski, DHA, FACHE 
President and CEO
CAHME

Gerald L. Glandon, PhD
President and CEO
Association of University Programs in Healthcare Administration

Press Release CAHME/Aramark Innovation Grant Winners Announced

Press Release: CAHME/Aramark Innovation Grant Winners Announced

cahme1

ROCKVILLE, MD., October 19, 2017 CAHME and Aramark are proud to announce the winners of the grants to CAHME-accredited programs also served by Aramark. CAHME and Aramark share a goal to drive innovation and excellence in healthcare management education. We are grateful for Aramark’s generous support which will fund a range of experiences for students in CAHME-accredited programs. Grants are awarded for initiatives that support participation of healthcare management students in research, seminars, case study competitions, and other related activities.

CAHME and Aramark are pleased to announce eight winners of the first CAHME/Aramark Innovation Grants. Because of the high volume and quality of applications, the number of winners was expanded from four to eight. Two grants have been awarded $5,000 each, while six will receive $3,660 each.

“When CAHME and Aramark announced the grant program earlier this year, we knew we wanted to recognize innovative ideas in improving graduate healthcare management education,” said Anthony Stanowski, DHA, FACHE, president and CEO of CAHME. “It was gratifying to have so many applications for support, and we are grateful for Aramark’s generosity in expanding the number of winners.”

A blue-ribbon panel of healthcare and Aramark executives reviewed the applications. Panelists included :

  1. Jack Lynch, President and Chief Executive Officer, Main Line Health System
  2. David McCombs, Vice President of ERP/Supply Chain Operations, Bon Secours Health System, Inc.
  3. Doug Silverstein, President, Evanston Hospital NorthShore University HealthSystem
  4. Madeline Bell, President and Chief Executive Officer, Children’s Hospital of Philadelphia
  5. Victor Crawford, Chief Operating Officer, Healthcare, Facilities, and Higher Education, Aramark

This year, we are able to offer eight grants. The winners are:

Program Description Award
     
The George Washington University and
University of Arkansas for Medical Sciencess
Developing interview skills $5,000
University of Memphis Expand professional leadership training for students $5,000
St Louis University Expand case competition opportunities $3,660
University of Iowa Expand case competition opportunities $3,660
University of North Carolina,
Chapel Hill
Expand case competition opportunities and professional conferences for students $3,660
University of Scranton Expand case competition opportunities $3,660
Virginia Commonwealth
University
Support student attendance at ACHE $3,660
Widener University Expand case competition opportunities $3,660

In funding the grants, Mr. Crawford noted “Aramark is committed to supporting the development of future leaders in healthcare. Encouraging opportunities for healthcare management students to explore and apply innovative thinking will foster better healthcare experiences for the patients of tomorrow.”

CAHME, along with Aramark, congratulates the winning programs and believes the students benefiting from these grants will be better prepared to serve the healthcare industry and the community in the future.

Applications for the next round of grants will be available in the summer of 2018.

About CAHME:

CAHME serves the public interest by advancing the quality of graduate healthcare management education in the United States and Canada. CAHME is the only organization recognized by the Council on Higher Education Accreditation to grant accreditation to individual academic programs offering a professional master’s degree in healthcare management education. CAHME Accreditation is the benchmark for students and employers that ensure the integrity of healthcare management education. For more information, visit: Cahme.org

Media Contact:

CAHME: Anthony Stanowski | info@cahme.org | (301) 298-1823

First CAHME/Dawn Gideon Foundation Presidential Honoree Named

 

ROCKVILLE, MD., October 6, 2017 / The Commission on Accreditation of Healthcare Management Education (CAHME) has named Samantha Clark as the first recipient of the CAHME/Dawn Gideon Foundation Presidential Honorarium. The Honorarium includes a $2,000 scholarship. Samantha is a second-year student in the University of Washington Masters in Health Administration program. The Honorarium recognizes graduate healthcare management students who embody the spirit and attitude of Dawn Gideon.

Dawn, herself a graduate of a CAHME-accredited program at the University of Pittsburgh in the 1980s, devoted her career to helping healthcare organizations succeed. In Dawn’s memory, her family, friends, and colleagues founded The Dawn Gideon Foundation to support opportunities for education, development, and research in healthcare management, with a special focus on empowering women in the field. “Samantha Clark’s tenacity, intelligence, and resourcefulness—as described by her teachers and colleagues at the University of Washington—make her a worthy recipient of this award,” said Dr. Anthony Stanowski, DHA, FACHE, president and CEO of CAHME.

Samantha entered UW’s program after working several years as a healthcare social worker and case manager. As a first-year graduate student, she was part of the UW team that achieved second place in the highly competitive University of Alabama Health Administration Case Competition. This past summer Samantha interned with the Northwest Physicians Network in Puget Sound, and is now, in addition to her classwork, consulting with the NW Providence Medical Group in its Quality High Reliability department.

“CAHME is grateful to the Dawn Gideon Foundation for its support in helping to recognize future leaders in healthcare,” Dr. Stanowski said.


 

 

CAHME Bootcamp at the 2017 AUPHA Annual Meeting

CAHME announces our Boot Camp to be held at the 2017 AUPHA Annual Meeting in Long Beach, CA, on Tuesday, June 13, 2017, from 9:00 AM to 4:30 PM PDT.

Highlights include a review of the 2017 changes to our accreditation standards and the impact on the accreditation process.

The Boot Camp’s curriculum provides a blue print to:

1. Implement or refine statements of mission and vision that guide program design and assessment with a focus on competency based education.
2. Design teaching and assessment tools aligned with competency-based education.
3. Prepare for a self-assessment and site visit focused on the program’s mission and competency model.


Pictured is Kevin Broom, PhD., who will also teach at the AUPHA Boot Camp, with attendees from the sold out March 2017 CAHME Boot Camp at ACHE Congress. 

The Boot Camp faculty includes:
Dan Gentry, PhD, Clinical Professor and MHA Program Director at the University of Iowa.  Dan is a CAHME Board member, former CAHME Board Chair, former Accreditation Council Member, and a frequent member of accreditation teams.

Kevin Broom, PhD, recently named the incoming Vice Chair for Education and MHA Program Director at the University of Pittsburgh. Kevin is a long time faculty member of the CAHME Boot Camps. He is a member of the CAHME Candidacy Committee, a former CAHME Fellow, and a frequent member of accreditation teams.

Registration Details:
Event Date/ Time: Tuesday, June 13, 2017 | 9:00 AM to 4:30 PM PDT
Venue: The Westin Long Beach | Ocean Ballroom
Early Bird Registration: $750 (through April 30, 2017)
General Registration: $850
A continental breakfast, full buffet lunch, and snacks are included.
Register for the 2017 CAHME Accreditation Boot Camp at the AUPHA Annual Meeting  (credit cards are now accepted)

Space is limited; we accept registrations on a first-come, first served basis.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

Breaking Out of the Health Care Abyss: Insights from Industry Experts

At the 2017 Bon Secours Health System retreat in Charleston, Peter Maddox and I discussed the mission of Bon Secours that is focused on the health of the community.  We both recalled that it was not too long ago that hospital mission statements focused on being the “global leader”, or “providing world class technology”. While arguably relevant for major teaching hospitals, “world class” wording was common (and misplaced) in many community hospitals and embraced at the expense of the community in teaching facilities as hospitals rushed to win the technology wars that contributed to runaway healthcare costs.  The times have changed for the better. 

Peter and former CAHME Chair (and good friend), Tom Royer, teamed up with Jay Herron to explore how much things have changed in their just released book “Breaking out of the Healthcare Abyss: Transformation Tips for Agents of Healthcare Change,” available on Amazon and on Barnes & Noble.  They challenge established paradigms and show examples of how past management beliefs led to myopic management. During times of turbulence, Royer/Maddox/Herron argue that existing management concepts, patterns of behavior and expectations for future results need to be re-imagined and re-engineered.

Drawn from their combined 100 plus years of healthcare experience, the book provides stories that highlight the skills needed by healthcare leaders.  These include how to deescalate confrontation (don’t miss the doctor and the chair story!), why branding mattered at CHRISTUS Health, and how a thank you note made a difference to a surgeon at Johns Hopkins.

“Healthcare is a big mess,” they begin, “impossible to fully understand, much less control.”  But then Royer/Maddox/Herron outline how to succeed.  More importantly, they inspire us as to why we must succeed.  Their call for strong leaders is consistent with the mission of CAHME. “Strong leaders must do what is necessary and right, and implement it.”  I would add that graduate healthcare management programs need to nurture high integrity leaders, and provide them with the academic rigor and moral guidance to ensure that they understand that healthcare is not all about money.  It is about people.  It is about the broader community.  It is about our humanity.

I highly recommend this book for CAHME programs to consider to assign to students. While not a long read, it is an important one. Hope you pick up a copy.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

CAHME’s Presence at the 2017 ACHE Congress

stanowskianthonyStarting Sunday, March 26, 2017, more than 4,000 executives from around the globe will attend the ACHE Congress on Healthcare Leadership.  ACHE is one of the founding members of CAHME, and has been a stalwart supporter of high quality graduate healthcare management education across our nearly 50 year history. Personally, ACHE has done much to help me during my career, and if you look carefully, you can see in my picture that I proudly wear my ACHE lapel pin! CAHME will be at many ACHE events and speaking engagements.

CAHME Accreditation Bootcamp | Register
This all-day educational session prepares programs for the accreditation process. It provides tools, technical instructions and hands-on practice on competency-based education. With approximately 40 people registered, only a few seats remain before we reach room capacity.  Register soon.
Date/ Time: Sunday, March 26, 2017 | 8:00 AM to 5:00 PM
Venue: Hilton Chicago | Lake Erie Room

CAHME Awards Luncheon | Register
The second annual award celebration honors four CAHME programs that foster innovation and excellence in teaching to advance the quality of healthcare management education.  To date, 150 people are scheduled to attend this celebration of academic excellence and leadership development.  Only a few seats remain.
Date/ Time: Sunday, March 26, 2017 | 12:00 PM to 2:00 PM
Venue: Hilton Chicago | Boulevard A-C

AUPHA Leaders Conference | Register (note – AUPHA registration required)
CAHME Board Member and MGMA President & CEO Halee Fischer-Wright, MD will be the keynote speaker.  Halee’s insights on the growing field of medical practice management are tempered with her experience as a practicing physician.  This is not to be missed.
Date/Time: Tuesday, March 28, 7:00 AM

I will be doing a 15 minutes CAHME overview at the AUPHA Leaders Conference as well.
Date/Time: Tuesday, March 28th, 11:45 AM (Subject to change).
Venue: Hilton Chicago/Palmer House Hilton

CAHME Booth (#28): Stop by to learn about CAHME’s future plans and meet our staff – Neel Pathak, Eric Brichto, and Brenda Jones.
Date/Time: Monday, March 27th through Wednesday, March 29th

Stewards and Catalysts: Aligning Boards, Management and Physicians to Improve the Patient Experience
Session 13 A/13 B: Monday, March 27th, 10:00-11:30 AM / 2:15-3:45 PM
I serve as Chair of the Board Quality Committee at Bon Secours Baltimore Health System.  Working with Shelly Buck the COO/Chief Nurse Executive, Bon Secours Baltimore Health System, we will review the way that the board and management worked to improve the patient experience for that facility in West Baltimore.  To date, 55 people have signed up for these sessions.

Establishing and Maintaining Leadership Excellence by Embracing Continuing Professional Development
Session 82X: Wednesday, March 29th, 8:45-10:15 AM
CAHME’s Director of Business Development, Neel Pathak will speak with CAHME Board Member and HIMSS Vice President of Professional Development, JoAnn Klinedinst.  This session will help attendees create a career plan for professional development.  There will be a focus on identifying the key components for career success.  To date, 132 people have signed up for this session.

We look forward to seeing you in Chicago!

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

What is a Professional?

What defines a professional is how you contribute to the profession. CAHME’s nearly 50 year history is based on the commitment of practitioners and academics. This past week, I got to see that in action at two events.

43,000 professionals gathered in Orlando at the annual HIMSS conference. HIMSS is a longstanding corporate member of CAHME. At the conference, I saw remarkable applications, particularly those from two CAHME award sponsors, Canon and Cerner. Epic, who provided a donation to CAHME last year, presented their “Healthy Planet” module. While these organizations give back to the profession through CAHME, it is obvious that they are furthering healthcare management with innovative services. CAHME is thankful for their support.

At the end of the week I went to the University of Alabama at Birmingham (UAB) Health Administration Case Competition. Students from 39 CAHME accredited programs sent their best and brightest to participate. The team from Boston University Questrom School of Business won among a talented group of finalists that included the University of Alabama, George Mason University, University of Washington, University of Florida, and Ohio State University. The case featured Bon Secours Baltimore Health System, serving a socio-economically challenged West Baltimore. Thanks to Maha Sampath, Bon Secours Director of the Health Enterprise Zone, and a graduate from CAHME-accredited The George Washington University for her efforts in putting the case together.


Top left: Frank Coyne, CAHME Board Member, confers with other judges in preparation for the UAB Case Competition. Top right: I describe how the CAHME-Canon Award encourage sustainability in our programs at the 2017 HIMSS Conference. Bottom left: The winning Boston University program team. Bottom right: A memorable emotional presentation from another finalist, the team at the University of Washington.

An event like the UAB Case Competition happens only with the commitment of dedicated professionals, which is evident from the support from UAB Health System CEO Will Ferniany whose system financially supports the event. The UAB School of Health Professions team, notably Christy Lemak, Randa Hall, and Denise Hamilton, put in a lot of extra hours in coordinating the details.
 
As to the faculty advisors…well, let me say that this was a shining moment for you.  Your commitment was evident in the performance of your teams. And the pride that shown on your faces was no less than that of a parent watching their children succeed.

Professionals such as CAHME Board Member Frank Coyne were among the luminaries who donated their time as judges. To me, “coach” may be a better term, as they served to not just evaluate the teams but also to provide advice. Think of the TV show “The Voice”, but temper that with how students from these teams will have long term impact on the profession of health care and the communities that they serve.
 
While a week living out of a suitcase is not much fun, it is invigorating knowing how much executives care about our profession, how dedicated our faculty are to educating the next generation of healthcare leaders, and how promising our young people are who take up the noble cause of providing healthcare. We are all the better because of it.

(PS – a special shout out to the team from CUNY. You know why.)

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

2017 CAHME Accreditation Criteria

I recently attended the International Hospital Federation Special Interest Group (IHF SIG) on hospital management competencies held in Washington, DC. The group discussed the importance of competencies to ensure that healthcare managers had the skills needed to lead healthcare systems globally. We agreed that accreditation is a conduit to success, and must not be a barrier to entry. At its best, accreditation helps to pave the way for higher education to keep pace with the demands of future economies, to ensure that the skills valued by employers are the same skills that students receive in the classroom. Accreditation is essential!


Education is changing, and many programs are using new business models and new teaching approaches that lower costs while promoting a quality education. Our Standards Council composed of both practitioners and academics reviewed the CAHME standards and released the 2017 accreditation criteria.

The 2017 CAHME accreditation criteria clarifies many existing standards and eliminates redundancies. For example, CAHME’s Eligibility Requirement D had stated: “The Program will require full-time study beyond the baccalaureate level of not less than the equivalent of two academic years as defined by the University. CAHME will evaluate whether the Program, as defined by the University, meets this requirement.” However, this requirement did not account for programs that leverage undergraduate coursework with graduate requirements. 

By eliminating Requirement D, CAHME seeks to encourage the development of innovative program delivery methods while assuring quality education (through Criteria III.A.2) that meets the needs of our students and their future employers. Criteria III.A.2 provides guidance on mission-based curriculum, competencies, and semester hours. (The full set of 2017 CAHME accreditation criteria is on our website.)

At the Accreditation Boot Camp at ACHE Congress, the 2017 Standards Criteria will be discussed in the context of the Accreditation process. Register early. Because of the introduction of the new standards, about half the seats for the session remain.

Registration Details:
Date/ Time: Sunday, March 26, 2017 | 8:00 AM to 5:00 PM CT
Venue: Hilton Chicago | Lake Erie Room
Cost: Early Bird registration through Feb 25th: $800 | General: $900
Register: https://www.eventbrite.com/e/cahme-accreditation-bootcamp-spring-2017-tickets-30902413952

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

Sign up for Spring 2017 CAHME Bootcamp

CAHME’s Boot Camp prepares programs for accreditation with a focus on the new 2017 standards.  Using case studies and scenario-based learning, the Boot Camp provides tools, technical instructions and hands-on practice on competency-based education.  Offered on the Sunday immediately preceding the official start of ACHE Congress, the timing benefits attendees who are already coming to the largest gathering of health executives in the world.

The Boot Camp faculty includes two experienced CAHME accreditors:

Dan Gentry, PhD, Clinical Professor and MHA Program Director at the University of Iowa.  Dan is a CAHME Board member, former CAHME Board Chair, and a frequent member of accreditation teams.
Kevin Broom, PhD, Assistant Professor at Saint Louis University. Kevin has taught in six Boot Camps in previous years. He is a member of the Candidacy Committee, a former CAHME Fellow, and a frequent member of accreditation teams.

After attending the 2015 Boot Camp, John E. Paul, PhD MSPH, Clinical Professor in the Department of Health Policy and Management at University of North Carolina at Chapel Hill, said:

“The CAHME accreditation boot camp accomplished exactly what was intended—it jumpstarted the process for the attendees. The boot camp presenters were informed, experienced, and reassuring.  I personally left with greater knowledge and confidence. A side benefit of the boot camp was the networking with other MHA programs, across the full spectrum of program size, stage and sophistication.”

At no additional cost, Boot Camp attendees attend the CAHME Awards Luncheon to learn how award winning programs are leading the field in healthcare management education.

Registration Details:
Date/ Time: Sunday, March 26, 2017 | 8:00 AM to 5:00 PM CT
Venue: Hilton Chicago/Palmer House Hilton
Cost: Early Bird registration through Feb 25th: $800 | General: $900
Register: https://www.eventbrite.com/e/cahme-accreditation-bootcamp-spring-2017-tickets-30902413952

Space is limited; register early!

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME