Why Healthcare Administration is Important

Anthony Stanowski
Gerald L. Glandon, PhD

In a recent NY Times op-ed, Sandeep Jauhar uses the internecine struggles of a small California hospital to suggest that our health system would be improved if more physicians held executive leadership positions at our nation’s hospitals. (Shouldn’t Doctors Control Hospital Care?). Certainly, doctors and nurses should control providing medical services to patients.  These professionals have years of training and experience in making these important decisions.

However, the skills needed to provide administrative leadership for hospitals are significantly different from those needed to provide clinical care. Modern hospital leadership requires excellence in understanding community needs, human resources, accounting, finance, economics, logistics, and government regulation. Without skilled administrators who have mastered these and other elements, physicians would not be able to focus on patients.

This distinction between clinical and administrative leadership is not new. Florence Nightingale implemented administrative processes, financial management, medical records systems, and architectural standards for hospitals beginning in 1854.  Today, most hospitals in the US are not-for-profit institutions, led by the combined expertise of their medical staffs, administrators, and boards of community leaders.  For all the challenges and changes in healthcare over the last 150 years, this model has proven very successful.

Dr. Jauhar might have focused on the many physicians who pursue advanced education in healthcare and business administration. These physicians often do bring a unique and powerful perspective toward the business of healthcare. But suggesting that our health system would be improved if only more doctors were in charge is simply not supported by the facts, and it disparages the many dedicated and talented healthcare administrators who are as committed as any physician to the health of patients and communities.

Anthony Stanowski, DHA, FACHE 
President and CEO
CAHME

Gerald L. Glandon, PhD
President and CEO
Association of University Programs in Healthcare Administration

Dawn Gideon Foundation Supports CAHME Best Practices Education

I want to bring special attention to the Dawn Gideon Foundation and its support for CAHME’s fall webinar series on Competency Attainment. Because of the Foundation’s generosity, we can provide the webinars at no cost.

Dawn Gideon graduated from the CAHME-accredited University of Pittsburgh School of Public Health in the early 1980s and began a career in healthcare leadership that was remarkable in its scope and impact. She joined the Forbes Health System, and within seven years was named its CEO. She was a leader of Forbes’ merger with Allegheny University Hospitals. After leaving Allegheny, Dawn started a private consulting practice, later acquired by Huron Consulting, that focused on helping healthcare systems across the country find creative avenues to success.

The Dawn Gideon Foundation was founded after Dawn’s death from cancer in 2015. The Foundation provides resources to train and empower professionals, especially women, to succeed in healthcare careers and to become role models for compassionate and intelligent leadership. The Foundation focuses on supporting education; forums for discussion and the sharing of ideas; and funding research opportunities on healthcare leadership and management. The Foundation’s long-term goal is to be recognized as a thought leader in the healthcare industry while providing opportunities for the advancement of women.

The Dawn Gideon Foundation and CAHME are both devoted to developing future leaders in healthcare. The Foundation’s support of our webinar series puts that goal into action, and we are deeply grateful.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME
astanowski@cahme.org

Building a Legacy for Future Healthcare Leaders

One of the great pleasures of leading CAHME is the opportunity to meet students and faculty in CAHME-accredited programs who are bringing tremendous energy and enthusiasm to advancing healthcare management.

I recently visited such a group at Baruch College Zicklin School of Business, C.U.N.Y. The Zicklin School’s healthcare MBA is one of CAHME’s longest accredited programs, dating from 1971. The program is highly competitive, and I’ve been impressed with the students’ performance in case competitions.

After my visit, I had the pleasure to connect with Jonathan M. Metsch, Dr.PH., a Zicklin Adjunct Professor. Jonathan’s Zicklin role is a return engagement; he served on the fulltime faculty as an Assistant Professor from 1972 – 1975.

Jonathan is a remarkable fellow: after serving in the Air Force in the late 1960s, he went on to a long, varied, and accomplished career in healthcare administration in New York City and northern New Jersey. In addition to his professional positions, Jonathan volunteered for and lead multiple boards, advisory groups, and task forces, including serving as chair of the board of the NJ Hospital Association. As president and CEO of the Jersey City Medical Center, Jonathan oversaw the building of an entirely new hospital that not only enhanced care in that community, but from which visitors, patients, and staff can look out at the Statue of Liberty in New York Harbor.

Jonathan M. Metsch, Dr.PH.

Now, after five decades in healthcare, Jonathan is focusing on his legacy. His teaching at Zicklin is just one way in which Jonathan is passing his extensive knowledge and experience on to those coming after him. He also authors a blog titled Doctor, Did You Wash Your Hands(TM)  where he shares his views on healthcare policy as both a practitioner and an academician. Jonathan’s goal is to position his blog as a resource for healthcare management students today and in the future. CAHME accredited program faculty are welcome to use the site for instructional content. If faculty want to contact Jonathan, he can be reached at jonathanmetsch@gmail.com.

The passion, commitment, and dedication to service that came through in my conversation with Jonathan typifies an attitude I see in many CAHME program faculty members, many of whom come to teaching after years in professional practice, and who see their work in CAHME-accredited programs as a way to give back and build a legacy. The students at Zicklin have clearly benefited in learning from Jonathan Metsch and his colleagues at Baruch. It speaks well of the program and the development of future healthcare leaders.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME
astanowski@cahme.org

Anthony Stanowski (second from right, rear) visited with healthcare MBA students and faculty at the Baruch College Zicklin School of Business, C.U.N.Y., in July.

CAHME’s Presence at the 2017 ACHE Congress

stanowskianthonyStarting Sunday, March 26, 2017, more than 4,000 executives from around the globe will attend the ACHE Congress on Healthcare Leadership.  ACHE is one of the founding members of CAHME, and has been a stalwart supporter of high quality graduate healthcare management education across our nearly 50 year history. Personally, ACHE has done much to help me during my career, and if you look carefully, you can see in my picture that I proudly wear my ACHE lapel pin! CAHME will be at many ACHE events and speaking engagements.

CAHME Accreditation Bootcamp | Register
This all-day educational session prepares programs for the accreditation process. It provides tools, technical instructions and hands-on practice on competency-based education. With approximately 40 people registered, only a few seats remain before we reach room capacity.  Register soon.
Date/ Time: Sunday, March 26, 2017 | 8:00 AM to 5:00 PM
Venue: Hilton Chicago | Lake Erie Room

CAHME Awards Luncheon | Register
The second annual award celebration honors four CAHME programs that foster innovation and excellence in teaching to advance the quality of healthcare management education.  To date, 150 people are scheduled to attend this celebration of academic excellence and leadership development.  Only a few seats remain.
Date/ Time: Sunday, March 26, 2017 | 12:00 PM to 2:00 PM
Venue: Hilton Chicago | Boulevard A-C

AUPHA Leaders Conference | Register (note – AUPHA registration required)
CAHME Board Member and MGMA President & CEO Halee Fischer-Wright, MD will be the keynote speaker.  Halee’s insights on the growing field of medical practice management are tempered with her experience as a practicing physician.  This is not to be missed.
Date/Time: Tuesday, March 28, 7:00 AM

I will be doing a 15 minutes CAHME overview at the AUPHA Leaders Conference as well.
Date/Time: Tuesday, March 28th, 11:45 AM (Subject to change).
Venue: Hilton Chicago/Palmer House Hilton

CAHME Booth (#28): Stop by to learn about CAHME’s future plans and meet our staff – Neel Pathak, Eric Brichto, and Brenda Jones.
Date/Time: Monday, March 27th through Wednesday, March 29th

Stewards and Catalysts: Aligning Boards, Management and Physicians to Improve the Patient Experience
Session 13 A/13 B: Monday, March 27th, 10:00-11:30 AM / 2:15-3:45 PM
I serve as Chair of the Board Quality Committee at Bon Secours Baltimore Health System.  Working with Shelly Buck the COO/Chief Nurse Executive, Bon Secours Baltimore Health System, we will review the way that the board and management worked to improve the patient experience for that facility in West Baltimore.  To date, 55 people have signed up for these sessions.

Establishing and Maintaining Leadership Excellence by Embracing Continuing Professional Development
Session 82X: Wednesday, March 29th, 8:45-10:15 AM
CAHME’s Director of Business Development, Neel Pathak will speak with CAHME Board Member and HIMSS Vice President of Professional Development, JoAnn Klinedinst.  This session will help attendees create a career plan for professional development.  There will be a focus on identifying the key components for career success.  To date, 132 people have signed up for this session.

We look forward to seeing you in Chicago!

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

What is a Professional?

What defines a professional is how you contribute to the profession. CAHME’s nearly 50 year history is based on the commitment of practitioners and academics. This past week, I got to see that in action at two events.

43,000 professionals gathered in Orlando at the annual HIMSS conference. HIMSS is a longstanding corporate member of CAHME. At the conference, I saw remarkable applications, particularly those from two CAHME award sponsors, Canon and Cerner. Epic, who provided a donation to CAHME last year, presented their “Healthy Planet” module. While these organizations give back to the profession through CAHME, it is obvious that they are furthering healthcare management with innovative services. CAHME is thankful for their support.

At the end of the week I went to the University of Alabama at Birmingham (UAB) Health Administration Case Competition. Students from 39 CAHME accredited programs sent their best and brightest to participate. The team from Boston University Questrom School of Business won among a talented group of finalists that included the University of Alabama, George Mason University, University of Washington, University of Florida, and Ohio State University. The case featured Bon Secours Baltimore Health System, serving a socio-economically challenged West Baltimore. Thanks to Maha Sampath, Bon Secours Director of the Health Enterprise Zone, and a graduate from CAHME-accredited The George Washington University for her efforts in putting the case together.


Top left: Frank Coyne, CAHME Board Member, confers with other judges in preparation for the UAB Case Competition. Top right: I describe how the CAHME-Canon Award encourage sustainability in our programs at the 2017 HIMSS Conference. Bottom left: The winning Boston University program team. Bottom right: A memorable emotional presentation from another finalist, the team at the University of Washington.

An event like the UAB Case Competition happens only with the commitment of dedicated professionals, which is evident from the support from UAB Health System CEO Will Ferniany whose system financially supports the event. The UAB School of Health Professions team, notably Christy Lemak, Randa Hall, and Denise Hamilton, put in a lot of extra hours in coordinating the details.
 
As to the faculty advisors…well, let me say that this was a shining moment for you.  Your commitment was evident in the performance of your teams. And the pride that shown on your faces was no less than that of a parent watching their children succeed.

Professionals such as CAHME Board Member Frank Coyne were among the luminaries who donated their time as judges. To me, “coach” may be a better term, as they served to not just evaluate the teams but also to provide advice. Think of the TV show “The Voice”, but temper that with how students from these teams will have long term impact on the profession of health care and the communities that they serve.
 
While a week living out of a suitcase is not much fun, it is invigorating knowing how much executives care about our profession, how dedicated our faculty are to educating the next generation of healthcare leaders, and how promising our young people are who take up the noble cause of providing healthcare. We are all the better because of it.

(PS – a special shout out to the team from CUNY. You know why.)

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME