Getting the Right People on the Bus

One of the principles described in Jim Collins’ classic business book, Good to Great, is “getting the right people on the bus.” Great organizations must have close alignment between the skills of their staff, the needs of customers, and the organization’s mission.

Which brings me to Eric Brichto, Esq.

Eric was recently promoted to become CAHME’s Vice President for Accreditation Operations and Counsel. In this role, Eric is responsible for the administration of CAHME’s accreditation activities. He has been deeply involved in the growth of accredited programs and in shepherding CAHME’s Enhanced Benchmarking and the Chair’s Mentorship Circle. Since joining CAHME five years ago, Eric has developed extensive experience and insight into all phases of CAHME accreditation policies and practices. The universities and schools we serve know Eric for his depth of experience, his knowledge, and his orientation toward service and problem solving. His promotion helps to move CAHME forward and greatly enhances our efforts as CAHME adapts to future challenges.

Eric Brichto, Esq.

I could go on to extoll Eric’s education (a BA from George Washington University and a JD from the University of Baltimore), or his varied work experience (including stints with the Department of Justice, the USDA, and with the Social Security Administration Office of Inspector General). But what tells you more about Eric is that he is a bona fide hero. In 2014, while driving on I-95 in Rhode Island early one morning, Eric came upon a collision between a car and an 18-wheeler. Eric pulled over to assist the woman driving the car. As he calmed the injured driver, Eric noticed her car was on fire. He quickly removed the woman from the vehicle just before it was engulfed in flames. His quick action saved a life.

Eric–shown here presenting CAHME’s Enhanced Benchmarking process at the recent AUPHA meeting–brings that same level of compassion, dedication, and quick thinking to CAHME every day. We are indeed fortunate to have him “on the bus” at CAHME.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME
astanowski@cahme.org

 

CAHME – Aramark Innovation Grant Application Now Available

The application for the CAHME-Aramark grant program is now available! This three-year partnership with Aramark supports grants to students in CAHME-accredited programs also served by Aramark. We are grateful for Aramark’s generous support that will fund a range of experiences for students.

Grants will be awarded for initiatives that support participation of healthcare management students in research, seminars, case study competitions, and other related activities.

In a press release, Victor Crawford, Aramark’s chief operating officer for Healthcare, Facilities, and Higher Education noted that Aramark is “committed to supporting the development of future leaders in healthcare. Encouraging opportunities for healthcare management students to explore and apply innovative thinking will foster better healthcare experiences for the patients of tomorrow.”

The grant application is now available on the CAHME web site. Four grants will be awarded in 2017, 2018, and 2019.  The deadline for this year’s grants is August 15, and awards will be announced on September 15. Applications will be reviewed by a committee of representatives from CAHME, Aramark, and independent organizations.

I deeply appreciate the support of Aramark and all of CAHME’s corporate partners who share our mission of promoting excellence in graduate healthcare management education.

Anthony Stanowski, DHA, FACHE
President and CEO
CAHME
astanowski@cahme.org

Key Takeaways from the Annual AUPHA Meeting

A Stanowski key noteThe just-concluded annual meeting of the Association of University Programs in Health Administration (AUPHA) in Long Beach, CA, brought together leaders in healthcare management education. CAHME staff and board members presented at several sessions.

Our board chair, Dan West, PhD (University of Scranton), outlined CAHME’s year-in-review, while Pat Ketsche, PhD (Georgia State), detailed the 2017 update to CAHME standards. Eric Brichto,  Esq., CAHME’s vice president for Accreditation Operations, gathered feedback on our enhanced benchmarking approach. Pictured, at left, I reviewed the results of my “listening tour” of programs this year, as well as the recent survey of CAHME accredited program directors.

Kevin Broom, PhD (University of Pittsburgh) and Dan Gentry, PhD (University of Iowa) had a full day “boot camp” that not only presented how to get ready for accreditation, but also reviewed the impact of the 2017 accreditation standard update on the accreditation process.

I was especially impressed with CAHME Board Member Dolores Clement, DrPH (Virginia Commonwealth University) who participated in a group panel on how to incorporate the patient experience into the curriculum.

The presentations, speeches, and group discussions at the conference offered a robust environment in which participants engaged in how to prepare students for the major forces shaping healthcare management education today.

Some of the key takeaways:

  • The pace of change rewards nimble leaders. Leaders need to analyze and act quickly in response to an ever-changing healthcare environment.  As educators, many sessions focused on ways that leading programs adapted their curriculum to meet this change.
  • Globalization is here! While nations participate in a global economy, healthcare management education accordingly also has an international perspective. This presents challenges and opportunities to develop global competencies and maximize sharing of best practices. I was excited to connect with representatives of global universities at the conference, and believe that CAHME is prepared to move forward with global accreditation.

Thanks and congratulations to everyone at AUPHA for another successful annual meeting. We are already looking forward to next year’s conference in my hometown of Philadelphia.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME
astanowski@cahme.org

Some photos from the meeting

Global symposiumMichael Counte of St Louis University (standing) led a discussion on global partnerships, including (L to R) Ana Maria Malek (Sao Paulo School of Business Administration , Brazil), Robert Babela (Saint Elizabeth University, Slovakia), Dan West (CAHME Chair and University of Scranton), and Otar Vasadze (University of Georgia, Georgia).

2016_06_CAHME update attendees_editedThe CAHME Update was well attended!

CAHME Bootcamp_2017_06Kevin Broom (at front) and Dan Gentry (not pictured) led the CAHME Boot Camp preparing programs for the accreditation process.

CAHME and Aramark Partnering to Support Innovation in Healthcare Management Education

A Stanowski smilingCAHME and Aramark  have announced a three-year partnership to provide grants to CAHME-accredited programs also served by Aramark.

Grants will be awarded for initiatives that support participation of healthcare management students in research, seminars, case study competitions, and other related activities.

“We are committed to supporting the development of future leaders in healthcare,” said Victor Crawford, Aramark’s chief AramarkLogooperating officer for Healthcare, Facilities, and Higher Education. “Encouraging opportunities for healthcare management students to explore and apply innovative thinking will foster better healthcare experiences for the patients of tomorrow.”

Applications will be accepted beginning in late June, and will be reviewed by a committee of representatives from CAHME, Aramark, and independent organizations. The first year’s recipients will be announced in September. Four grants will be awarded each year through 2019. Full details about grant application and eligibility criteria will appear on the CAHME web site in the near future.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME
astanowski@cahme.org

CAHME Rolling Out New Accreditation Standards for 2017 – 2018

stanowskianthony

Every four years, CAHME performs a comprehensive review of the criteria for accreditation. Our latest review was completed and approved by the CAHME Board in late 2016, after the CAHME Standards Council received input from program directors, students, employers, corporate members, and other stakeholders. Phase in of the new standards is underway and they will apply to programs beginning their self-study this fall. (Note that program site visits in Fall 2017 and Spring 2018 will be under current standards.)

Some highlights of key changes in the eligibility standards and accreditation criteria include:

  • Clarification of criteria;
  • Using the term “health sector” to replace “healthcare system” as a reflection that health management extends beyond hospital walls;
  • Eligibility Standards, including expansion of competency assessment for program evaluation and quality improvement.

The full set of revise criteria is available on the CAHME web site and we are developing an updated Self Study Guide that will be available this summer.

The CAHME Boot Camp at the AUPHA Annual Meeting will be a great opportunity to learn more about the new standards, and we encourage you to attend.

Our work is not yet complete. In the next step, the Standards Council will revise the “Worksheet” of questions that site visitors use and that helps to guide Programs as they prepare their Self Study in advance of an accreditation visit.

For question about the standards, contact Eric Brichto, Director and Counsel, Accreditation Operations, at 301-298-1820 or ebrichto@cahme.org.

Anthony Stanowski, DHA, FACHE
President & CEO

Students Close Out First Year with Case Competition Wins

OSU Case Comp_1st Place_UAB
First place finishers from the University of Alabama Birmingham, from left: Carson Ralphs, Tammy Chang, and Josh Arrage.

Congratulations go to the 12 universities with CAHME-accredited programs that participated in the Ohio State University College of Public Health Master of Health Administration 6th Annual Health Administration Case Competition in March.

Students from the University of Alabama Birmingham took 1st place, with students from Virginia Commonwealth University and Baylor University coming in 2nd and 3rd respectively. Honorable Mention went to students from Boston University, Rush University, and the University of Minnesota.

The OSU competition is limited to first year graduate students in CAHME-accredited programs. This year’s case asked the teams to develop strategies for implementing the Medicare Access and CHIP Reauthorization Act (MACRA) for a health system.

The competition also included the 13th annual Leadership Development Symposium, which featured remarks by Charleta Tavares, a state senator in Ohio and CEO of PrimaryOne Health, a network of federally-qualified health centers. Sen. Tavares spoke on the importance of policy and advocacy in helping underserved populations.

OSU Case Competition Committee
Thanks to the OSU Organizing Committee, from left: Ian Breitz, Nicole Haller, Rachel Rutledge, Alaina Lotozo, Katie Racicot, Christine Sumner, Stefany Mayhew, Amanda Stopek, Lizzy Johnsen.

The OSU event highlights key components of CAHME’s mission by exposing graduate students to industry thought leaders and providing opportunities to apply classroom learning in real-life situations. CAHME acknowledges the commitment of Ohio State University and Julie Robbins, PhD, program director for the OSU MHA Program, for advancing the quality of graduate healthcare management education.

While participation in the case competition is by invitation only, interested schools are encouraged to contact the event’s organizers for more information about 2018.

Rush, Trinity, and George Washington are Trifecta of 2017 Cleveland Clinic Case Competition 

Rush, Trinity, and George Washington are Trifecta of 2017 Cleveland Clinic Case Competition 

Congratulations to the Rush University, Trinity University and George Washington University teams for coming in 1-2-3 in the 4th Cleveland Clinic MBA/MHA Case Competition!  16 teams from graduate programs in healthcare management were invited to come to Cleveland Clinic for the competition on April 13 and 14, 2017.  While the teams invited included both CAHME and non-CAHME programs, the top three programs are CAHME accredited.   These teams were awarded prizes of $15,000 for the first place team, $9,000 for the second, and $5,000 for the third.

Congratulations particularly to the leaders of these programs – Peter Butler (Chair of the Department of HSM at Rush), Ed Schumacher (Program Director at Trinity), and Len Friedman (Program Director at GW).  Along with their faculty, their commitment to advancing the quality of graduate healthcare management education is reflected in the performance of their teams.

A special shout out to Cleveland Clinic for their commitment to the future leaders of healthcare.  For more information about the Cleveland Clinic Case Competition, go to https://my.clevelandclinic.org/professionals/fellows-program/case-competition.

(Rush University’s first place team is pictured here with the Executive Judges. Pictured left to right are: Bill Peacock, Ann Huston, Shanna Koickal, Blake Dobrich, Jillian DeMik, Stephen Jones, MD and Brian Harte, MD. (Photo credit – Cleveland Clinic Case Competition)

CAHME Bootcamp at the 2017 AUPHA Annual Meeting

CAHME announces our Boot Camp to be held at the 2017 AUPHA Annual Meeting in Long Beach, CA, on Tuesday, June 13, 2017, from 9:00 AM to 4:30 PM PDT.

Highlights include a review of the 2017 changes to our accreditation standards and the impact on the accreditation process.

The Boot Camp’s curriculum provides a blue print to:

1. Implement or refine statements of mission and vision that guide program design and assessment with a focus on competency based education.
2. Design teaching and assessment tools aligned with competency-based education.
3. Prepare for a self-assessment and site visit focused on the program’s mission and competency model.


Pictured is Kevin Broom, PhD., who will also teach at the AUPHA Boot Camp, with attendees from the sold out March 2017 CAHME Boot Camp at ACHE Congress. 

The Boot Camp faculty includes:
Dan Gentry, PhD, Clinical Professor and MHA Program Director at the University of Iowa.  Dan is a CAHME Board member, former CAHME Board Chair, former Accreditation Council Member, and a frequent member of accreditation teams.

Kevin Broom, PhD, recently named the incoming Vice Chair for Education and MHA Program Director at the University of Pittsburgh. Kevin is a long time faculty member of the CAHME Boot Camps. He is a member of the CAHME Candidacy Committee, a former CAHME Fellow, and a frequent member of accreditation teams.

Registration Details:
Event Date/ Time: Tuesday, June 13, 2017 | 9:00 AM to 4:30 PM PDT
Venue: The Westin Long Beach | Ocean Ballroom
Early Bird Registration: $750 (through April 30, 2017)
General Registration: $850
A continental breakfast, full buffet lunch, and snacks are included.
Register for the 2017 CAHME Accreditation Boot Camp at the AUPHA Annual Meeting  (credit cards are now accepted)

Space is limited; we accept registrations on a first-come, first served basis.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

Breaking Out of the Health Care Abyss: Insights from Industry Experts

At the 2017 Bon Secours Health System retreat in Charleston, Peter Maddox and I discussed the mission of Bon Secours that is focused on the health of the community.  We both recalled that it was not too long ago that hospital mission statements focused on being the “global leader”, or “providing world class technology”. While arguably relevant for major teaching hospitals, “world class” wording was common (and misplaced) in many community hospitals and embraced at the expense of the community in teaching facilities as hospitals rushed to win the technology wars that contributed to runaway healthcare costs.  The times have changed for the better. 

Peter and former CAHME Chair (and good friend), Tom Royer, teamed up with Jay Herron to explore how much things have changed in their just released book “Breaking out of the Healthcare Abyss: Transformation Tips for Agents of Healthcare Change,” available on Amazon and on Barnes & Noble.  They challenge established paradigms and show examples of how past management beliefs led to myopic management. During times of turbulence, Royer/Maddox/Herron argue that existing management concepts, patterns of behavior and expectations for future results need to be re-imagined and re-engineered.

Drawn from their combined 100 plus years of healthcare experience, the book provides stories that highlight the skills needed by healthcare leaders.  These include how to deescalate confrontation (don’t miss the doctor and the chair story!), why branding mattered at CHRISTUS Health, and how a thank you note made a difference to a surgeon at Johns Hopkins.

“Healthcare is a big mess,” they begin, “impossible to fully understand, much less control.”  But then Royer/Maddox/Herron outline how to succeed.  More importantly, they inspire us as to why we must succeed.  Their call for strong leaders is consistent with the mission of CAHME. “Strong leaders must do what is necessary and right, and implement it.”  I would add that graduate healthcare management programs need to nurture high integrity leaders, and provide them with the academic rigor and moral guidance to ensure that they understand that healthcare is not all about money.  It is about people.  It is about the broader community.  It is about our humanity.

I highly recommend this book for CAHME programs to consider to assign to students. While not a long read, it is an important one. Hope you pick up a copy.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

CAHME’s Presence at the 2017 ACHE Congress

stanowskianthonyStarting Sunday, March 26, 2017, more than 4,000 executives from around the globe will attend the ACHE Congress on Healthcare Leadership.  ACHE is one of the founding members of CAHME, and has been a stalwart supporter of high quality graduate healthcare management education across our nearly 50 year history. Personally, ACHE has done much to help me during my career, and if you look carefully, you can see in my picture that I proudly wear my ACHE lapel pin! CAHME will be at many ACHE events and speaking engagements.

CAHME Accreditation Bootcamp | Register
This all-day educational session prepares programs for the accreditation process. It provides tools, technical instructions and hands-on practice on competency-based education. With approximately 40 people registered, only a few seats remain before we reach room capacity.  Register soon.
Date/ Time: Sunday, March 26, 2017 | 8:00 AM to 5:00 PM
Venue: Hilton Chicago | Lake Erie Room

CAHME Awards Luncheon | Register
The second annual award celebration honors four CAHME programs that foster innovation and excellence in teaching to advance the quality of healthcare management education.  To date, 150 people are scheduled to attend this celebration of academic excellence and leadership development.  Only a few seats remain.
Date/ Time: Sunday, March 26, 2017 | 12:00 PM to 2:00 PM
Venue: Hilton Chicago | Boulevard A-C

AUPHA Leaders Conference | Register (note – AUPHA registration required)
CAHME Board Member and MGMA President & CEO Halee Fischer-Wright, MD will be the keynote speaker.  Halee’s insights on the growing field of medical practice management are tempered with her experience as a practicing physician.  This is not to be missed.
Date/Time: Tuesday, March 28, 7:00 AM

I will be doing a 15 minutes CAHME overview at the AUPHA Leaders Conference as well.
Date/Time: Tuesday, March 28th, 11:45 AM (Subject to change).
Venue: Hilton Chicago/Palmer House Hilton

CAHME Booth (#28): Stop by to learn about CAHME’s future plans and meet our staff – Neel Pathak, Eric Brichto, and Brenda Jones.
Date/Time: Monday, March 27th through Wednesday, March 29th

Stewards and Catalysts: Aligning Boards, Management and Physicians to Improve the Patient Experience
Session 13 A/13 B: Monday, March 27th, 10:00-11:30 AM / 2:15-3:45 PM
I serve as Chair of the Board Quality Committee at Bon Secours Baltimore Health System.  Working with Shelly Buck the COO/Chief Nurse Executive, Bon Secours Baltimore Health System, we will review the way that the board and management worked to improve the patient experience for that facility in West Baltimore.  To date, 55 people have signed up for these sessions.

Establishing and Maintaining Leadership Excellence by Embracing Continuing Professional Development
Session 82X: Wednesday, March 29th, 8:45-10:15 AM
CAHME’s Director of Business Development, Neel Pathak will speak with CAHME Board Member and HIMSS Vice President of Professional Development, JoAnn Klinedinst.  This session will help attendees create a career plan for professional development.  There will be a focus on identifying the key components for career success.  To date, 132 people have signed up for this session.

We look forward to seeing you in Chicago!

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME