Updates on Standards and Benchmarking

Anthony Stanowski, DHA, FACHE

Standards Changes Webinar
Seventy-three people participated in our webinar led by Standards Chair Brad Beauvais last week to review the three recent changes to CAHME Standards that were recently enacted by our Board. If you missed the webinar, visit our home page to view a recording of the presentation, download the slides, and read more about the changes. To briefly summarize, CAHME has updated its standards by 1) removing the requirement for 120-hours of synchronous education; 2) eliminating the need to measure student-level competency attainment at the course level, and 3) clarifying ways in which programs can track their graduates’ career paths. These refinements are consistent with CAHME’s long-standing practice of reviewing our standards and modifying them as needed to ensure their relevance and effectiveness not only for accredited programs, but for the students pursing advanced education in healthcare management.

Benchmarking Drives Quality–Have You Started Yet?
Benchmarking is a common practice in healthcare and throughout the business world. It makes sense that CAHME programs themselves have the opportunity to benchmark.  Programs that opt-in for CAHME’s Enhanced Benchmarking share performance data, such as self-study or annual report data, to see how other programs are doing in key metrics and site visit information. This is an important resource for programs to see how they measure up against other programs and is a free service for CAHME-accredited programs. You can learn more about Enhanced Benchmarking on our web site.

As of today, 55 percent of CAHME-accredited programs have signed up to participate in CAHME’s Enhanced Benchmarking initiative.  An additional 15 candidate programs are also involved. Participating programs have a head start on non-participating programs in understanding how to excel in meeting the needs of students. Enhanced Benchmarking is one of the criteria for consideration for CAHME Mentorship Circle designation. We encourage all programs to participate in benchmarking. Visit our web site to learn more and to sign up today.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

CAHME Panel Discussion Explores Future of Healthcare Management

Anthony Stanowski, DHA, FACHE

Nearly 200 healthcare leaders, academicians, and graduate students attended the CAHME panel discussion and reception on June 12 to mark the fiftieth anniversary of CAHME’s founding. A 90-minute panel discussion—Getting to 100: Preparing Healthcare Leaders for the Next 50 Years—featured half a dozen national healthcare leaders in the provider, education, technology, and insurance sectors sharing their views on what lies ahead for healthcare and how CAHME-accredited programs can drive the changes needed to ensure future leaders in healthcare have the skills to meet healthcare needs of the future.

I am deeply grateful to our panelists:

  • Virginia Calega, MD, vice president, Medical Management and Policy for Independence Blue Cross;
  • Joseph Gasque, chief marketing officer, US & Canada Region, GE Healthcare;
  • Gerald Glandon, PhD, president & CEO of the Association of University Programs in Healthcare Administration;
  • Carla Smith, FHIMSS, executive vice president of the Healthcare Information and Management Systems Society;
  • Rulon Stacey, PhD, FACHE, managing director for Navigant; and
  • Christine Winn, FACHE, senior vice president, MD Anderson Cooper Cancer Institute.

Each shared unique insights with the audience, touching on themes such as the impact of artificial intelligence on medical diagnosis and treatment, the importance of leaders being self-aware, innovation in payment models, and the monumental changes in demographics (such as aging populations and greater urbanization) both in the United States and around the world. I was especially pleased to hear a common thread among the panelists, as articulated by Navigant’s Rulon Stacey: accreditation matters, now and in the future.

With the support of St. Louis University College for Public Health & Social Justice Department of Health Management and Policy, CAHME will produce a white paper summarizing the panelists’ comments. And GE Healthcare sponsored a short video from the event and a longer, in-depth look at the competencies needed for future leaders. Look for both items later this summer. In the meantime, my thanks to those who attended, our many sponsors, and our colleagues at the AUPHA who allowed CAHME to coordinate our 50th anniversary celebration with its annual meeting in Philadelphia.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME
Attendees of Getting to 100: Preparing Healthcare Leaders for the Next 50 Years

CAHME Standards Refinement

View the webinar recording » Download webinar slides »

At its meeting on June 1, 2018, the CAHME Board of Directors approved refinement of three accreditation standards for CAHME programs. These changes are summarized below, and we encourage any interested program personnel to take part in a special free webinar on July 24, 2018 at 12 noon Eastern Time to learn more.

These refinements will maintain the quality and integrity of CAHME-accreditation while also easing administrative burdens on programs and ensure that CAHME continues to adapt to the changing needs of students and programs.

These changes are effective immediately, and are summarized below:

Requirement E: 120-hours of synchronous education for accreditation has been removed.This change allows programs more flexibility in reaching students with unique needs, such as those in active military duty, those in other time zones or countries, and working students. It also shifts the focus of the standard from requiring a certain number of hours (process) toward development of critical competencies (outcomes). This is consistent with other accreditors. Finally, it allows programs that do not have 120-hours of synchronous learning to at least enter the CAHME review process, to determine how to strengthen their curriculum.  This fits in our mission of advancing the quality of graduate healthcare management education.

III C 2:  The Program will regularly evaluate the extent to which each student attains the competencies at the level targeted by the Program, and will have a process in place for communicating that information to students was changed. Programs no longer have to measure student level competency attainment at the course level.This change recognizes the fact that 77 percent of programs in the past six years have not met the standard, while the failure rate of the next highest criteria is just one-third as high. We heard from programs, too, that the data to support this standard is expensive and resource intensive to acquire. We noticed additional difficulties for MBA and MPH programs where faculty are not under control of a single program director.

A.5 The Program will ensure that graduates’ career preparedness is monitored, documented and used for continuous improvement. We have added clarifying language to this standard: “Graduate career tracking can be accomplished in multiple ways, e.g., annual surveys, periodic surveys (at least every three years), comprehensive use of an alumni directory of program graduates, active tracking via LinkedIn, robust alumni engagement in advisory board activity, etc. The primary intent of this criterion is to ensure the Program remains engaged with and actively monitors alumni to ensure graduates meet industry expectations and can secure and retain employment.”

We believe this additional language will eliminate confusion about how programs should try to meet this standard, and will improve inter-rater reliability on program evaluations.

These refinements are consistent with CAHME’s long-standing practice of reviewing our standards and modifying them as needed to ensure their relevance and effectiveness not only for accredited programs, but for the students pursing advanced education in healthcare management.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

CAHME Scholarship Winners Announced

Anthony Stanowski, DHA, FACHE

CAHME is pleased to announce the winners of scholarships that honor of two remarkable people and healthcare leaders.

Callie Parks

The CAHME/Dawn Gideon Foundation Scholarship is named in memory of Dawn Gideon, who devoted her career to helping healthcare organizations succeed and who herself graduated from a CAHME-accredited MHA program at the University of Pittsburgh. This year’s winner is Callie Parks, a student at the University of Arkansas for Medical Sciences, Master of Health Administration Program. Callie’s nomination noted her intellectual and academic excellence, her leadership and communication skills, and her commitment to innovation and service to others.

The CAHME/Tim Campbell Scholarship is named for Tim Campbell, a CAHME board member who personified a commitment to service and volunteerism. This is the first year for the scholarship, and the winner is Jay McCutcheon, an MHA student at the University of Memphis Health Administration Program. While pursuing his studies, Jay also serves as a member of the Tennessee Army National Guard. He also volunteers with his school’s MHA Student Association which connects students to local serve local programs such as the Ronald McDonald House. Jay is known as a “focused, mission-driven servant leader.”

Jay McCutcheon

I can’t help but think both Dawn and Tim would be very pleased to know that Callie and Jay are receiving scholarships that reflect the values and qualities that Dawn and Tim embodied and encouraged in others.

Congratulations to both Callie and Jay. The healthcare industry looks forward to your leadership in the years ahead.

President & CEO
CAHME

First CAHME Mentorship Circle Recipients Announced

Anthony Stanowski, DHA, FACHE

I am pleased to announce the first set of programs to achieve membership in the CAHME Mentorship Circle. In establishing the CAHME Mentorship Circle designation, the CAHME Board seeks to recognize those programs that—in addition to achieving the high standards of CAHME accreditation themselves—engage in a variety of activities that help to extend CAHME’s mission of advancing the quality of graduate healthcare management education. CHAME Mentorship Circle status recognizes that these programs provide opportunities to other students and other programs to advance their own experiences and skills—for the good of the entire healthcare field.

Here is the list of our first group of CAHME Mentorship Circle programs:

  • University of Alabama at Birmingham Master of Science in Health Administration
  • Baylor University Healthcare MBA Program
  • University of Central Florida Master of Health Administration
  • Cornell University Sloan Program in Health Administration
  • University of Iowa Master of Healthcare Administration
  • University of Kentucky Master of Health Administration
  • University of Minnesota Master of Healthcare Administration
  • University of Missouri Master of Health Administration
  • University of North Carolina – Chapel Hill Master of Healthcare Administration
  • The Ohio State University Master of Health Administration
  • Rush University Master of Sciences in Health Systems Management
  • Saint Louis University Master of Health Administration
  • University of Scranton Master of Health Administration
  • Seton Hall University Master of Healthcare Administration

On our web site you can read what each program is doing to garner this special recognition, along with application forms, information about the application process, and a video explaining the CAHME Mentorship Circle goals and criteria. Going forward, we will consider CAHME Mentorship Circle applications twice each year: September 1 and February 1.

CAHME Mentorship Circle status is an honor and a responsibility. It requires extra effort by programs, but rewards that extra effort by providing these programs with additional recognition that speaks to their dedication to the field of healthcare management education.

My congratulations and thanks to these special programs for achieving CAHME Mentorship Circle status.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

Congratulations to Accredited Programs

Anthony Stanowski, DHA, FACHE

 

The core of CAHME’s mission is the accreditation process. Whether achieving a first-time accreditation, or renewing one, programs undergo a thorough review of their curriculum, administration, faculty, and services for students to ensure that these programs meet objective standards for quality and innovation. The accreditation process is strenuous, and it should be: achieving accreditation sends a message to prospective students and employers that these programs are successfully meeting the many challenges of preparing future leaders in healthcare management.

 

 

CAHME is pleased to recognize the following programs for achieving:

Re-accreditation
Georgetown University
MHSA Program (Executive and Residential)
Washington, DC

Widener University
MBA in Healthcare Management (MBA/HCM)
Chester, PA

Initial Accreditation
University of Nevada, Las Vegas
MHA Program
Las Vegas, NV

The George Washington University
Executive MHA Program
Washington, DC

All four programs underwent site visits and documentation review last fall, and their status was approved by the CAHME board at its meeting last week. We are grateful as well for our volunteer professionals who conduct site visits and review accreditation submissions. Their contributions are vital to the accreditation process.

Congratulations to each of these programs. Their achieving and maintaining CAHME-accreditation is one foundation of their commitment to students and to the future of healthcare management education.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

In Praise of Great Teachers

Anthony Stanowski, DHA, FACHE

What follows are remarks I wrote to mark the retirement for Michael D. Rosko, PhD, a professor of Healthcare Management at Widener University. I had the honor of being one of Mike’s students. I share these comments not only to honor Mike, but to honor all those teachers in CAHME-accredited programs who fulfill so honorably their awesome responsibility of shaping the future leaders of healthcare.

Talking about an icon like Mike Rosko could easily include the number of students he taught, the number of papers he published, or the honors attained.   Mike is an economist, so numbers are important. As a teacher, however, Mike is far more than numbers.

To me, a teacher is someone who pulls out something inside of you that you didn’t even know existed.  Someone who alters your perspective to see things that you didn’t know were there. Someone who makes you not a replica of themselves, but into a better a better version of yourself.

I remember being at Widener sometime in my 20s and thinking about who I considered my favorite teachers.  There was my fourth-grade teacher, Miss Valenti, who made learning fun. There was Father Rodia in high school, teaching a course on Christian morality that helped me understand that actions had consequences not just to others, but to myself. As a college undergrad, Ray Birdwhistle opened my mind to how communication serves not just to convey ideas but also as a form of social interaction.

And then there was Mike Rosko.

Mike’s lessons in economics revealed the true nature of healthcare.  Healthcare is not just supply and demand, elasticity of demand, logarithmic curves, and scenario

Michael D. Rosko, PhD: professor, teacher, friend.

analysis.  Mike made healthcare real and enabled his students to understand the humanity behind the numbers.

Let me give you one example.  Back in the 1980s, Widener’s healthcare management program brought in a computer simulation exercise that allowed us students to made decisions as if we were hospital administrators.  We had to market, attract key populations, set our charges, adjust our costs, and manage our resources as a hospital administrator.  Well, being a pretty “smart” guy, I figured out how my hospital could make a lot of money.  I raised charges, stopped taking Medicaid, decreased staffing costs, and dropped costly service lines.  At the end of the exercise, my hospital made the most money. 

Mike gave me an F. What? I made the most money in the class! I won, right? 

Mike looked at me with gentle disdain. This is healthcare. It’s not just about making money. It’s about caring for people.  Being a just person, Mike allowed me to re-work my project, and I brought my F up to a C+. More important that the grade, I learned the lesson. 

The world needs more teachers like Mike Rosko, someone who reminds future (and current) leaders that healthcare is not all about making money.  It is about our humanity.  It is about morality.  It is about making a difference.

 

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME

Students at the Center

Anthony Stanowski, DHA, FACHE

While attending the Ohio State University healthcare case competition last week, I was struck by the intellect, discipline, and energy of the student competitors. And just as remarkable as the competitors: the OSU students who organized the entire event. From conception to organization to execution, the OSU case competition was a testament to the tremendous pool of talent from which our future healthcare leaders are rising. Congratulations to the team from the University of Michigan for their first-place prize in the competition!

The first place finishing team from the University of Michigan, from left: Chanell Cook, Esha Kamath, and Rebecca Cray. The case competition asked students to develop strategies for addressing diabetes in communities around Columbus, Ohio.

I find this rewarding because it confirms the importance of CAHME’s work to make sure students receive a top-notch education in graduate healthcare management. Case competitions at CAHME-accredited programs like OSU are just part of that equation. More recently, CAHME has established two scholarships to recognize and help support students in their pursuit of careers in healthcare management.

The CAHME – Dawn Gideon Foundation Scholarship honors Dawn Gideon by identifying potential leaders who embody the skills, imagination, commitment, and compassion that Dawn possessed in service to communities in need. Dawn was herself a graduate of the CAHME-accredited University of Pittsburgh program. The other scholarship honors a former CAHME Board member, Tim Campbell. The CAHME – Tim Campbell Scholarship supports students who reflect Tim’s commitment to service and volunteerism. Both scholarships are open only to students from CAHME-accredited programs, and are nominated by their program directors. The deadline for this year’s applications is May 25, 2018.

OSU student organizers of the case competition, from left: (back row) Thomas Baldauf, Lizzy Johnsen, Alaina Stewart, Stefany Mayhew, Amanda Stopek and (front row) Reed Franklin, Sarah Ryan, Jahnna Lydic, Esther Olsen, Sara Butauski.

At CAHME, we like to talk about our mission of advancing the quality of graduate healthcare management education. Achieving this mission is a cooperative effort involving academic institutions, healthcare organizations and businesses, and CAHME.  Having resources such as case competitions and scholarships available for students gives me confidence that these future leaders of healthcare will make a difference.

President & CEO
CAHME

Benchmarking and Mentorship Encourage Quality Improvement; New Scholarships Announced

Anthony Stanowski, DHA, FACHE

CAHME is pleased to announce three new initiatives underway this Spring: The CAHME Mentorship Circle (CMC), Enhanced Benchmarking, and, to comply with CHEA standards, the addition of program data available on the CAHME website.

The CAHME Mentorship Circle (CMC) designation will recognize CAHME accredited programs that demonstrate a commitment to excellence not only to their own programs, but across the broader field of graduate healthcare management education. CMC-designated programs will engage in mentorship, best practice dissemination, and other activities that support CAHME’s mission to advance the quality of graduate healthcare management education. The deadline for initial applications is April 16, 2018, and a second application deadline is scheduled for September 1, 2018.

CAHME Enhanced Benchmarking is intended to be a resource for programs pursuing continuous quality improvement. Enhanced Benchmarking includes two distinct aspects: the ability to access and compare limited site visit report information (which includes self-study information), and the ability to access and compare annual report data.  This capability enables CAHME -accredited programs that share their data to review data from other programs that also share their data. Participation in Enhanced Benchmarking is one of the requirements for achieving Mentorship Circle designation.  Programs should sign up to activate this capability offered through the eAccreditation system; training on the tool will be scheduled in late May.

Program data on the CAHME website: To comply with new standards required by the Council for Higher Education Accreditation (which provides formal recognition to CAHME as an accrediting body), CAHME’s board asked management to make additional program statistics available on our web site. These will provide potential students with data about applications, enrollment, curriculum, job placement, and other metrics. CAHME will use the annual report data and a summary of the accreditation site visit to populate the report.  Programs have until April 20, 2018 to submit changes to CAHME;  the data will go live on May 4, 2018.

More information, including the content from a recent webinar, is available on the CAHME web site. I encourage you to learn more about these three important initiatives.

I also want to draw your attention to two scholarship programs that honor remarkable leaders in business and healthcare. Nominations are now being accepted for the CAHME – Tim Campbell Scholarship, which supports students who reflect Tim Campbell’s commitment to service and volunteerism. The CAHME – Dawn Gideon Foundation Scholarship honors Dawn Gideon and her commitment to supporting women in healthcare management. We encourage programs to nominate deserving students for these two scholarships.

President & CEO
CAHME

CAHME Has Full Agenda at ACHE Congress

Anthony Stanowski, DHA, FACHE

The annual Congress of the American College of Healthcare Executives (ACHE) is the largest gathering of its kind in the nation, bringing together healthcare executives from across the country to share information and insight about the challenges facing our healthcare delivery system.

CAHME is proud to be an important part of this annual gathering. Our history—marking 50 years in 2018—is closely linked with ACHE, which was one of the four organizations that founded CAHME (along with the Association of University Programs in Health Administration (AUPHA) the American Public Health Association, and the American Hospital Association). Many of today’s healthcare leaders in ACHE are graduates of CAHME-accredited programs.

We have a full agenda for this year’s Congress, including:

  • Our annual CAHME Awards luncheon, at which we will celebrate CAHME Award winners and our corporate Award sponsors;
  • The CAHME Boot Camp, which will focus on new accreditation standards and our focus on competency-based education;
  • Attendance at the AUPHA Board meeting; and
  • A presentation to the Graduate Programs and Practitioners Workshop.

I am always energized and inspired by attending the ACHE Congress. It is remarkable to be among some of the best and brightest leaders in healthcare who are dedicating their professional lives toward improving the health of communities across America. And I take a large measure of pride in seeing how many of these leaders have honed their skills at CAHME-accredited programs.

I hope to see you there.

Anthony Stanowski, DHA, FACHE
President & CEO
CAHME